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Helpful Fraud Prevention InformationAltaOne Federal Credit Union DOES NOT ask for account numbers, passwords or Social Security numbers through e-mail. If you have received any e-mails asking for your personal information, please delete them immediately.
Email Scam Information
Report phishing scams or identity theft.
If you've become a victim of a phishing scam or identity theft (meaning your personal account information has been compromised), please contact us right away at 800-433-9727, so that we can advise you as to what steps to take next.
Tips to avoid phishing scams:
View any e-mail or phone request for financial information or other personal data with suspicion. Do not reply to the e-mail and do not respond by clicking on a link within the e-mail message.
- Contact the actual business that allegedly sent the e-mail to verify if it is genuine.
- Do not send personal information (credit or debit card numbers, Social Security Numbers or PINs) in response to an e-mail request from anyone.
- Use anti-virus software and ensure that it's updated regularly.
- Be cautious. Check your monthly statements to verify all transactions.
OptOutPrescreen.com
Under the Fair Credit Reporting Act (FCRA), the Consumer Credit Reporting Companies, are permitted to include your name on lists used by creditors or insurers to make firm offers of credit or insurance. The FCRA also provides you the right to "Opt-Out", which prevents Consumer Credit Reporting Companies from providing your credit file information for firm offers of credit or insurance that are not initiated by you.
Through this website, you may request to:
- Opt-Out from receiving firm offers for 5 years
- Opt-Out from receiving firm offers permanently
- Opt-In and begin receiving firm offers. This option is for consumers who have previously completed a request to Opt-Out.
If you choose to Opt-Out, you will no longer be included in firm offer lists provided by these four consumer credit reporting companies. If you are not receiving firm offers because you have previously completed a request to Opt-Out, you can request to Opt-In. In doing so, you will soon be among the many consumers who can significantly benefit from having ready access to product information on credit and insurance products that may not be available to the general public.
Fight Identity Theft
On this website you can place a fraud alert on your credit file that should slow down anyone trying to open more credit in your name. There are drawbacks and advantages to placing a fraud alert that you should review here before using this option.
Phone Number to Report or Learn more about Fraud: 866-294-9326
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